Read the assignment’s communication expectations

Research context: Ofcom reported in 2025 that 72% of teens ages 13–17 who used social media or messaging platforms said they helped them feel closer to friends. Source: Ofcom: From apps to AI search — how the UK goes online in 2025.

Check whether the teacher has named a platform, required adult involvement, or provided a shared workspace. Ask for clarification if students are expected to coordinate but the route is unclear. Do not make the child responsible for persuading classmates to create accounts they are not eligible to use. If a group member cannot access the chosen tool, involve the teacher in finding an appropriate solution instead of treating the student as the obstacle.

Make decisions easy to find

Help the child summarize the agreed task, owner, and next deadline in the approved workspace or conversation. Keep the summary factual and brief. Avoid relying on a long thread of jokes and partial replies to establish who will submit the project. A simple confirmation such as “I will add the diagram by Thursday” can be enough. Keep personal criticism out of task updates, and distinguish a missed message from evidence that someone is refusing to contribute.

Close the project loop

Before submission, confirm the group is using the current version and knows who will turn it in. Follow the assignment’s rules for collaboration and attribution. If participation problems remain, help the child describe the concrete issue to the teacher rather than escalating the conflict in the chat. When the project ends, review whether the conversation still has a purpose. The child does not need to remain in an ongoing social group simply because they once collaborated on an assignment.

Common questions

What is this guide’s main recommendation?

Use the teacher’s approved communication and submission arrangements, then help the child keep the group’s practical decisions clear. Agree on who is doing what and where the final work belongs. A project chat should support the assignment rather than become the only place essential information exists. Do not substitute an unapproved public service just because it is familiar to some group members.

What should a caregiver do first?

Use the teacher-approved route.